Terms and Conditions

Introduction

Welcome to Hotel Pearl. By accessing our website and making a booking, you agree to comply with the following Terms & Conditions. Please read them carefully before confirming your stay.

Booking Policy

- All reservations are subject to availability and confirmation.
- Guests must provide accurate personal and contact details at the time of booking.
- A valid ID proof must be presented at check-in as required by law.

Check-in & Check-out

- Standard check-in time: 12:00 PM | Standard check-out time: 11:00 AM.
- Early check-in or late check-out is subject to availability and may attract additional charges.

Payment Terms

- All payments must be made through our secure payment gateway or at the hotel reception.
- Advance payments are non-refundable in case of last-minute cancellations or no-shows.
- Any pending balance must be cleared before check-out.

Cancellation & Refund Policy

- Free cancellation up to 48 hours before check-in.
- Cancellations within 48 hours of check-in will attract one night’s charge.
- No-shows will be charged the full booking amount.

Guest Responsibilities

- Guests are responsible for their personal belongings. The hotel is not liable for lost or stolen items.
- Any damage to hotel property by the guest will be charged accordingly.
- Illegal activities, misconduct, or disturbance to other guests will result in immediate cancellation of stay without refund.

Hotel Rights

- The hotel reserves the right to refuse service to any guest for valid reasons (misconduct, invalid booking, etc.).
- Room rates and policies may change without prior notice.
- In case of unforeseen circumstances, the hotel may offer alternative accommodation or a full refund.

Limitation of Liability

The hotel shall not be held responsible for delays, cancellations, or losses caused by natural calamities, strikes, or events beyond our control.

Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of India. Any disputes will fall under the jurisdiction of local courts.

Contact Us

For any queries or clarifications regarding these Terms & Conditions, please contact us at:
Email: avinashkmr2535@gmail.com
Phone: +91 7903641659